Last Updated: May 2026

 

Biztran Spanda (“we”, “our”, “us”) is a reputation management and social media management platform operated by Biztran Solutions Pvt. Ltd.

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This Privacy Policy explains how we collect, use, store, and protect information when you use our platform and connect your Facebook Pages, Instagram Business accounts, and related Meta services through Meta APIs.

 

By using Biztran Spanda, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

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a. Meta Account Information
When you authenticate using Facebook Login or Meta Login, we may collect:
- Name
- Email address
- Facebook profile ID
- Instagram Business account information
- Facebook Page information
- Business account identifiers
- Access tokens and permissions granted

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b. Social Media Content Data
Based on permissions granted by you, we may access:
- Facebook Page posts
- Instagram media and captions
- Comments and engagement data
- Messages and replies
- Publishing schedules and drafts

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c. Technical Information
We may collect:
- IP address
- Browser type
- Device information
- Operating system
- Login timestamps
- Usage analytics

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d. Support Information
If you contact us, we may collect:
- Contact details
- Communication history
- Troubleshooting information

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2. How We Use Information

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We use collected information for:
- Publishing content to Facebook Pages and Instagram Business accounts
- Managing reputation and engagement
- Responding to comments and messages
- Scheduling and automating social media posts
- Providing analytics and insights
- Improving platform performance and security
- Providing customer support
- Complying with legal obligations

 

3. Data Sharing

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We do not sell personal information.

We may share information with:
- Cloud hosting providers
- Analytics providers
- Infrastructure and security providers
- Legal authorities if required by law

All third-party service providers are required to maintain confidentiality and security of data.

 

4. Data Retention

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We retain data only as long as necessary to provide services or comply with legal obligations.

Users may request deletion of their data at any time.

 

5. Data Security

 

We implement reasonable administrative, technical, and organizational security measures to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service can guarantee complete security.

 

6. User Rights

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Users may request:
- Access to stored data
- Correction of inaccurate data
- Deletion of personal data
- Revocation of Meta permissions

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Requests can be submitted via:
info@biztransolutions.com

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7. Meta Platform Compliance

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Biztran Spanda uses Meta APIs in accordance with Meta Platform Terms and Developer Policies.

We only access data necessary for approved functionality and authorized by the user.

 

8. Third-Party Services

 

Our platform may integrate with third-party services including Meta Platforms, Inc.

Use of those services may also be governed by their respective privacy policies and terms.

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9. Changes to This Policy

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We may update this Privacy Policy periodically.

Updated versions will be published on this page with a revised “Last Updated” date.

 

10. Contact Information

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Biztran Solutions Pvt. Ltd.

Office No 306, Building No 5,
Millennium Business Parks,
Mahape, Navi Mumbai,
Maharashtra, India – 400710

Email: info@biztransolutions.com
Phone: +91 9930119767
Website: https://biztransolutions.com