Introduction

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Welcome to Biztran WA Automation. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Meta app, which automates interactions with the WhatsApp API. This includes the information collected during the login process and the use of our app.

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By using our app and providing your consent in the login dialog, you agree to the collection and use of your information as described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Account Information: When you register for and log in to our app using Meta's login dialog, we collect your name, email address, and other basic profile details associated with your Meta account.

• WhatsApp Account Information: This includes your WhatsApp number and any profile information necessary for the automation services provided by our app.

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b. App Usage Data

• Log Data: We collect information about your interactions with our app, including IP address, browser type, operating system, and usage patterns, such as the pages visited and the time spent on the app.

• Device Information: We collect information about the device you use to access our app, including device type, operating system, and mobile network information.

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c. Communication Data

• Message Content: While our app processes messages through the WhatsApp API, we do not retain or store message content beyond what is necessary to perform the automated actions you have configured.

• Support Communication: If you contact our support team, we may collect the information necessary to resolve your issue, including communication logs and your contact details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Enhance Our Services: This includes processing your login information and using your WhatsApp account details to perform automated actions.

• To Personalize User Experience: We may use your profile information to customize your experience and improve the usability of our app.

• To Communicate with You: We may use your contact information to send you updates, security alerts, and other relevant communications regarding our app.

• To Ensure Legal Compliance: We may process your information to comply with legal obligations and regulations.

• To Analyze Usage and Improve Features: Usage data helps us understand how our app is being used, which informs updates and improvements.

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3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers that help us operate our app, such as cloud hosting services and analytics providers.

• Compliance with Law: We may disclose your information to legal authorities if required by law or to protect our rights.

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4. Data Security

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We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, we will securely delete or anonymize your information.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the information we hold about you.

• Correction: You can ask us to correct any inaccurate information.

• Deletion: You can request the deletion of your personal information.

• Objection: You can object to the processing of your information in certain circumstances.

To exercise these rights, please contact us at info@biztransolutions.com.

7. Meta Login and Permissions

When you log in to our app using Meta's login dialog, you grant us access to certain information from your Meta account. This may include basic profile information, contact details, and any other information you have permitted Meta to share with us. We use this information only for the purposes described in this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Biztran Solutions Pvt. Ltd.

Office No 306, Bldg No 5, Sector 3,
Millennium Business Parks, Mahape, Navi Mumbai,
Maharashtra, India – PIN 400710

info@biztransolutions.com
919930119767

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